Most small and medium-sized businesses (SMBs) are stretched for time and resources, due to which they may end up rushing through process implementations, technology upgrades and new hire training. Inevitably, this results in botched executions and a foundation that doesn’t support sustainable scalability.

Sustainable scaling allows you to scale up or down as needed and considers your people, processes and technologies. This is important for the future of your business because it prepares you to deal with unexpected changes. However, before embarking on the path to sustainable scalability, you should be aware of the most common mistakes to avoid.